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Amazon Buy With Prime

Information about Buy with Prime. Available on select products for US Amazon Prime members.

What is Buy with Prime and how does it work?

Buy with Prime allows millions of US-based Amazon Prime members to shop directly from participating online stores with the trusted experience that you expect from Amazon—including fast, free delivery, a seamless checkout, and easy returns. When you s

How do I make a purchase using my Prime benefits on saxxunderwear.com?

When you decide to purchase a product offering Buy with Prime on our site, you're prompted to sign in to your Amazon account. After your Amazon Prime membership is verified, your order is processed using your preferred payment and shipping informatio

Is this really the same delivery experience I’m familiar with as a Prime member?

Yes, Buy with Prime offers the fast, free delivery, easy returns, and seamless checkout that Prime members love.

Where can I check the status of my order?

You can check your order status by clicking on the link in your order confirmation email directly from Amazon, which directs you to the order details page.

How do I cancel a Buy with Prime order?

After you place an order using Buy with Prime, you can initiate an order cancellation from the order detail page if it hasn't already shipped. The link to the order detail page is included in your order confirmation email.

Who do I contact for issues or questions for my order?

For questions about your order, go to your order details page, on your Amazon account, using the link in your confirmation email. If you have additional questions or experience an issue with your Buy with Prime order, contact us at info@saxxunderwear

Do I have to be a Prime member to use Buy with Prime?

Yes, you must be an Amazon Prime member to purchase products offering Buy with Prime on our site.

How do I initiate a return for Buy with Prime purchases?

To initiate a return for an eligible item purchased using Buy with Prime, click the link in the order confirmation email to go to your order details page. From there, select the item that you want to return and print a return shipping label. Package

How long does it take for me to get a refund for a canceled order?

If the cancelation is successful, submitted through your Amazon account, you can expect to receive your refund within 3-5 business days after the cancellation is confirmed. For more questions please contact Amazon directly.

Can I use Amazon gift cards, promotional discounts offered by saxxunderwear.com, or points when I use Buy with Prime?

No, Amazon.com Gift Cards and promotional discounts or loyalty points offered by SAXX Underwear can't be used as a payment method to place an order using Buy with Prime. Amazon.com Gift Cards can only be used to purchase eligible goods and services o

Can I make Buy with Prime purchases if I’m not in the US?

No, Buy with Prime orders can only be placed and shipped to addresses within the contiguous US, Alaska, Hawaii, and Puerto Rico.

Can I set up subscriptions using Buy with Prime?

No, Buy with Prime doesn't support subscriptions.

What happens if my order is late?

Most Buy with Prime orders arrive on time, but orders can sometimes show up after the estimated delivery date. Possible reasons for the late delivery:. Incorrect address. Missing apartment, building, floor or unit number. Severe weather conditions. O

What payment methods does Buy with Prime accept?

Amazon Pay processes payments for most Buy with Prime orders using the payment method stored in your Amazon account. Amazon Pay accepts credit and debit cards, including Visa, Mastercard, Discovery, American Express, Diners Club, and JCB. Learn more

Are Buy with Prime products eligible for the loyalty program free shipping threshold?

No, Buy with Prime orders are shipped separately via Amazon Prime delivery at no charge to Prime members and are not included in the loyalty program free shipping threshold calculation.

When do I receive a refund for a returned item?

For eligible orders, a refund is processed when the item is dropped off at a USPS location. Otherwise, the refund is processed when the item is received and reviewed at the Amazon fulfillment center. It can take up to seven business days for the refu