What is your First Pair Guarantee?Updated a month ago

SAXX provides a comfort guarantee on your first purchase of underwear only. If you are not satisfied with your product for any reason, we will make it right.  After 30 days from purchase, this policy no longer applies. 

The First Pair Guarantee applies to your first single pair of underwear purchased directly from SAXX or a SAXX authorized retailer.

• For purchases made on the SAXX website, you may choose a full refund or SAXX website store credit.
• For purchases from an authorized retailer, you are eligible for a SAXX website store credit.

Apparel with underwear-like liners and multi-packs of underwear are excluded.

Proof of purchase is required

To submit a request click here: First Pair Guarantee

Please see Terms & Conditions for full details.