What are your payment methods?
Visa, Visa Debit, Mastercard, American Express, Shop Pay, PayPal, Afterpay (Canada Only), Google Pay, and Apple Pay.
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Payments
Information about payment options.
What is Afterpay and how does it work?
Afterpay is a service (only available in Canada) that allows you to make purchases now and pay for them in four payment installments, made every two weeks with zero interest. You can use Afterpay by adding items to your shopping bag and checkout as n
Why can’t I pay using Afterpay?
Thanks for reaching out to find out why your recent order request was not approved by Afterpay. SAXX Support Team is not able to advise why your payment failed. Please contact Afterpay Customer Support directly at 833-386-0210. Standard hours: Monday
Can I use multiple discount codes on one order?
No, discount codes cannot be combined or stacked. Only one discount code can be applied per order. If you have multiple codes, we recommend choosing the one that gives you the best savings!
Can I use a discount code during a sale?
No, discount codes cannot be applied during sitewide sales or other promotional events. Our sitewide sales already offer deep discounts, and additional discount codes are not eligible for use during these promotions. If you attempt to apply a discoun
What currency is your pricing in?
For North American customers, orders shipping in Canada will be charged in Canadian dollars. Orders shipping in the USA will be charged in US dollars. For International customers, payment is collected in the currency selected when you begin your tran
What are SAXX sale terms and conditions?
Discounted prices are as marked on eligible items. Quantities are limited; discounted price is available only until the end of the sale period. Offer cannot be applied to previous purchases. Visit our Terms & Conditions to learn more.
What sales and duty taxes am I subject to when purchasing in Canada?
British Columbia – 7% PST / 5% GSTManitoba - 7% PST / 5% GSTSaskatchewan – 6% PST / 5% GSTOntario– 13% HSTNova Scotia, New Brunswick, Newfoundland, Prince Edward Island - 15% HSTAll remaining Canadian provinces - 5% GST
What is the SAXX Sales tax or goods and services tax number in Canada?
GST# (77852 4892 RT0001)Quebec enterprise number (NEQ)# 12247 71009 TQ0001Saskatchewan provincial sales tax account#2689644Manitoba RST account# 77852 4892 MT0001BC provincial sales tax# PST-1057-4465
How do I use my gift card?
Gift cards are delivered by email and contain instructions to redeem them at checkout. Our gift cards have no additional processing fees.Check the balance of your gift card here: https://www.saxxunderwear.ca/a/gc/gift-card/balance/View form
What are Shop Pay Installments and how do they work?
As an alternative to paying for your order in full at checkout, you can choose to pay in 4 biweekly, interest-free payments. There are no hidden or late fees, checking eligibility has no impact to credit. To shop using pay installments on Shop Pay, s
Why is my installments payment with Shop Pay being rejected?
Shop Pay and Affirm manage eligibility and approval. You should receive an email from Affirm outlining why your payment was rejected. SAXX Underwear has no control over this process.